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Continuous Dialing – Keeping interviewers from sitting on a single screen To set up continuous dialing, there are a few things that need to be set up in the spec. Part 1 1) Use the SPECIAL,ABORT_INTERVIEW_NO_CR command instead of SPECIAL,ABORT_INTERVIEWin your spec. Any time the call is terminated short of a complete the interviewer will […]
Server Log Warning #8681 server was unable to chmod (not owner?) If you receive a server log warning #8681 server was unable to chmod <filename>, this is normal behavior. The study server tries to protect the study files by making them read only when it isnot writing to them, but it can’t do that if […]
Generate phone log records from existing log files There are times you may need to generate phone log records from previous days. To do this, you will want to use the generate_log_past_days.py utility. This command can be executed as any standard python routine and expects the following arguments: ll-log-directory – this is the directory where […]
Example of a move program to reformat data The attached spec MOVEDATA.SPX is a move program to reformat data. It allows you to retain the original data locations and move data to locations that would otherwise overwrite existing data. This is very useful approach for reformatting files received from clients which need to be reformatted […]
Format of Server LL* Records Format of the Server LL Records All of the LL interviewer based records start with the same data in the first 39 columns. The Supervisor/Monitor records have the same data up to column 25 since they do not have a studyname or interviewer ID associated with them 1 2 3 […]
Allow duplicates in a non-duplicate built fone file Here are the steps for taking a .fon file that has duplicates in it and hasallow_duplicates=No set and you now want to allow those duplicates andyou want to be able to dial the already existing duplicates. 1) Make a backup of your current <studynam>.fon file. 2) In […]
FAQ
Survent Reserved Keywords The list below are the Survent reserved keywords which cannot be used as question labels. NOTE: Some of the keywords will generate other reserved words if they have a short hand version. Abort Abortos Alter Alter_Flag And Bark_Number Case_Id Case_Number Case_Written Categories Check_Error Checktext Datagen Date_Time Delete_Flag Dialer Dud Else Enabledebug Endif […]
Example on how to use a zip code to retrieve city/state/county information Attached is a file called USAZIPS.ZIP that will show how to create a DB file so that you can enter the zip code during an interview and it will retrieve the corresponding city, state, and county information. The data file will need to […]
How to create and use multiple indices with get specific The attached spec FONEINDEX.QPX shows how to use get specific with multiple indicies. Important points: The phone,get_specific_number is used for get specific and the data location on it stores a result code of what happened on that try for a number. All possible result codes […]