Manage
Allows a user to manage their shop, a specific study, interviewers, sample, quotas, and dialer.
| Feature | Description |
|---|---|
| Shop and Server | Gives users control over shop related tasks such as, starting and stopping the study server, modifying the Employee Roster, setting default sample options, and controlling shopwide dialer parameters. |
| Study Control | Manage projects including activating and deactivating a study to allow you to make changes, shutting down a study to temporarily remove interviewer access, and controlling study specific dialer parameters. You can also manage IVR studies. |
| Monitoring and Stations | Start and stop interviewing stations as well as visually monitor interviewing sessions. You can also use this feature to change an interviewer to another study or assign a different interviewing mode, stop stations, clear stations, or send messages to interviewers. If you are using the Survox Dialer you can also audio monitor interviewing sessions. |
| Manage Sample | Manage Sample for a live study including converting sample, hiding and revealing sample, listing sample, listing suspends, modifying the phone file parameters and setting markets to name a few. |
| Manage Quotas | Displays as well as modify different types of quotas whether you are using named or numbered quotas. |
| Survox Dialer | Displays the Survox Dialer console if it’s installed on the server. |