Session by Times
The Session by Times report produces time spent on completes, resolved calls, active calls and suspends to be called back. It also tracks how long an interviewer has been inactive whether they are between interviews, on a break, on lunch or in a meeting. You can also track how long a specific interviewer or study has been monitored and how much time has been spent on coding that job. You can use this report to track interviewer as well as study information across specific time periods.
- Click on the Project Tracking Tab
- Click Session Reports
- Click Session by Times
- Select the environment from the drop down menu
- Click the “Go” button
- Select Row to report on: Interviewer, Study or Dates
- If Interviewer is selected, choose the interviewers from the drop down menu, then select a date or date range to report on
- If Study is selected, choose the studies from the drop down menu, then select a date or date range to report on
- If Dates are selected, select a date or date range to report on
- Select Sort by: Interviewer, Study or Dates
- Select the date range to report on
- Click the “Run Report” button
- If the report already exists, a popup menu will appear asking you if you want to overwrite the report. Click the “Overwrite” button to overwrite it or the “Cancel” button to cancel the report creation
- The report will popup in a separate window
- You can download the session_by_times.html report as a zipped file
Report Information
The Session by Times report includes the following information:
| Variable | Description |
|---|---|
| Dates/Interviewers/Studies | Date ranges/Interviewers/Studies specified |
| Total Sessions | Number of sessions |
| Total Session/Connected time (in hours) | Amount of time for both active and inactive dialings |
| Total Active time(in hours) | Amount of time that interviewers have been ACTIVE (dialing, collecting data or in an interview) |
| Time on Phone (in hours) | Total phone time for both active and resolved calls |
| Time on Resolved Calls (in hours) | Amount of time spent on resolved calls |
| Time on Active Calls (Timed, no answer, other)(in hours) | Amount of time on active calls (not resolved) |
| Time on Suspends (in hours) | Amount of time spent on call backs to be completed (suspends) |
| Time on Completed Resumes (in hours) | Amount of time on resumed callbacks to be completed |
| Time Between Interviews (in hours) | Amount of time between interviews (not interviewing) |
| Time on Break-paid (in hours) | Amount of time on Break (not interviewing) |
| Time on Lunch-unpaid (in hours) | Amount of time on Lunch (not interviewing) |
| Time at Meetings (in hours) | Amount of time at Meetings (not interviewing) |
| Time Monitored (in hours) | Amount of time being monitored |
| Time on Coding (in hours) | Amount of time coding |