The FIX option fixes records with invalid system information in them and resets the pointers from record to record in a stack. It is generally only needed if there is an abnormal termination of the study. FIX automatically resorts records in the new buckets by replicate if you are using replicates (like REPSORT) and numbers in the system callback buckets by time of call (like SORT_SYSTEM_CALLS).

The VERIFY option verifies the integrity of the phone file. It also recovers numbers which were left up in the air due to a non-standard termination of Survent while interviewing was in progress, and puts them in stack 328, where they are now considered on the floor. VERIFY also checks that the references to the resume files are correct, and that the resume files are intact.

You cannot run Fix-Verify on a phone file that is in use.  The project must be deactivated.

  1. Click on the Manage Tab
  2. Click Manage Sample
  3. Click Fix-Verify
  4. Select a project from the drop down menu
  5. Click the “Go” button
  6. A SUCCESS message will display on the screen if successful