Numbers Available
The Numbers Available market report provides specific market availability information across timezones. Use this report to see the breakdown of how numbers in your markets are to be dialed. Such information includes the amount of fresh numbers (never been dialed), system numbers (no answers) and numbers in the all targeted attempt bucket (numbers that have reached their daypart attempts but can still be called if released by a Supervisor).
- Click on the Project Tracking Tab
- Click Markets
- Click Numbers Available
- Select a study from the drop down menu
- Click the “Go” button
- The report will display on the screen
Report Information
The Numbers Available report includes the following information:
| Variable | Description |
|---|---|
| Fresh Numbers | Numbers that haven’t been dialed |
| Call in day-part 1 | Numbers available to be dialed in the morning daypart |
| Call in day-part 2 | Numbers available to be dialed in the afternoon daypart |
| Call in day-part 3 | Numbers available to be dialed in the evening daypart |
| Call in day-part 1 or 2 | Numbers available to be dialed in the morning or afternoon dayparts |
| Call in day-part 1 or 3 | Numbers available to be dialed in the morning or evening dayparts |
| Call in day-part 2 or 3 | Numbers available to be dialed in the afternoon or evening dayparts |
| Call in day-part 1, 2, 3 | Numbers available to be dialed in the morning, afternoon or evening dayparts |
| All Targeted Attempts | Holding area for numbers that have reached all of their daypart attempts. They can be released by a Supervisor at any time |
| Holding Area | A job specific holding area for numbers which can be released at a later time |