Session by Counts
The Session by Counts report produces the average times spent on completes, resolved calls, active calls and suspends to be called back. It also tracks the average amount of time an interviewer has been inactive whether they are between interviews, on a break, on lunch or in a meeting. It also provides the average amount of time a specific interviewer or study has been monitored and the average amount of time that was spent on coding that job. You can use this report to track interviewer as well as study information across specific time periods.
- Click on the Project Tracking Tab
- Click Session Reports
- Click Session by Counts
- Select the environment from the drop down menu
- Click the “Go” button
- Select Row to report on: Interviewer, Study or Dates
- If Interviewer is selected, choose the interviewers from the drop down menu, then select a date or date range to report on
- If Study is selected, choose the studies from the drop down menu, then select a date or date range to report on
- If Dates are selected, select a date or date range to report on
- Select Sort by: Interviewer, Study or Dates
- Select the date range to report on
- Click the “Run Report” button
- If the report already exists, a popup menu will appear asking you if you want to overwrite the report. Click the “Overwrite” button to overwrite it or the “Cancel” button to cancel the report creation
- The report will popup in a separate window
- You can download the session_by_counts.html report as a zipped file
Report Information
The Session by Counts report includes the following information:
| Variable | Description |
|---|---|
| Dates/Interviewers/Studies | Date ranges/Interviewers/Studies specified |
| Total Sessions | Number of sessions |
| Interviewer Starts | Number of interviewer starts including both active and resolved calls |
| Completed Interviews | Number of completes |
| Breaks | Number of people on break (not interviewing) |
| Lunches | Number of people on lunch (not interviewing) |
| Meetings | Number of people in meetings (not interviewing) |
| Updated Cases | Number of cases that have been modified/updated |
| Interviews Monitored | Number of interviewers monitored |
| Suspends | Number of suspends to be call backed for completes |
| Resumes Completed | Number of resumes that have been completed |
| Calls Made | Total number of calls made |
| Specific Calls Made | Number of specific calls made |
| Resolved Calls Made | Number of resolved calls made |
| Timed Callback Calls Made | Number of callbacks made |
| Other Active Status Calls Made | Number of active calls made |
| Special Interviewer Calls Made | Number of calls made as special interviewer types |