Live Interviewer

The Live Interviewer Dashboard displays interviewer statistics for live projects. This gives you access to interviewer information such as interviewing times, interviewer status and interviewer productivity. The Live Interviewer Dashboard screen is a “snapshot” view of activity. It will update every 5 seconds. All fields are sortable.

  1. Click on the Project Tracking Tab
  2. Click Dashboards
  3. Click Live Interviewer
  4. The report will display in a separate popup window


Report Information

The Live Interviewer Dashboard includes the following information:

Parameter Description
ID Interviewer ID
Booth Dialer Booth Number
Ldev Station Number
Study Study interviewer is working on
Mode Displays whether in webSurvent, webCATI or regular CATI mode
Dialer Displays whether the study is using a dialer or not
Special Displays whether the interviewer is a special type
Start Time interviewer started their session
Session Total interviewing time
Active Amount of time that interviewers have been ACTIVE (dialing,collecting data or in an interview)
Inactive Amount of time that interviewers have been INACTIVE(at the info_between screen, at LUNCH or on BREAK)
Nstart Number of interviews started
Ncmplt Number of completes
Compl/Hr Completes per hour. Calculation: (Number of Completes/Session Time x 60)
Avg/Compl The rate that interviews are being accessed. Calculation: (Resolved + Completes/Completes)
Status Current Status; i.e. between interviews, authorized, starting, doing interview, lunch, break, meeting etc.
Tlast Time accumulated since last action
Intv Msg Programmatic message from the survey sent to the Dashboard