The Tell Station feature allows you to send a message to webcati and CATI interviewers. You can send a message to a single interviewer, all interviewers on a study, or a list of interviewers. In webCATI the message will only be seen after the current page in the browser has been submitted.

NOTE: The message sent can be up to 77 characters.

1. Click on the Manage Tab
2. Click Monitoring and Stations
3. Click Tell Stations
4. Select an environment from the drop down menu
5. Click on the “Okay” button
6. Enter message to be sent
7. Choose to send message now or at the end of the interview
8. Choose method of sending
9. Submit and Initiate Command
10. Message will be sent either immediately or at the end of the interview
11. Confirmation screen will appear on-screen

• List Stations will send a message to all stations entered
  • Enter the station or range of stations to send a message to
  • Click the “Tell Listed Interviewers” button to submit
  • Interviewers will receive the on-screen message either Now or At the end of the Interview
  • If there are a lot of interviewers to send a message to, this method is recommended

• Select Stations will send a message to all stations selected
• Select Stations displays a list that contains the Interviewer ID, Studycode, Extension, PID, LDEV, and Time of Last Contact
• All fields are sortable
  • Click each check box next to each station that you want to send a message to
  • Click “Check All” to select all stations
  • Click “Uncheck All” to deselect all stations
  • Click the “Tell Selected Interviewers” button to submit
  • Interviewers will receive the on-screen message either Now or At the end of the Interview
  • If there are a few interviewers to send a message to, this method is recommended

Video on using tell stations to send messages