Call Parameters

The Call Parameters report displays calling parameters across ALL studies that reside in the $CFMC/fone directory whether they are active or not.

  1. Click on the Project Tracking Tab
  2. Click Sample
  3. Click Call Parameters
  4. Select an environment from the drop down menu
  5. Click the “Go” button
  6. The report will display on the screen




Report Information

The Call Parameters report includes the following information:

Variable Description
Study Code Name of the Study
Busy Call Amount of time between busies
Min Age Amount of time between system calls (no answers)
Fresh First Displays how many fresh numbers will be dialed before system numbers (no answers)
Attempts Displays how many attempts are left for Morning/Afternoon/Evening
Max Att Displays Maximum Number of Attempts
Rep Num Displays the highest replicate number released
Zone Weights Shows the time zone weights for each time zone
Day Part Times Shows the Day Part times for each calling period