Interactive voice response (IVR) is a technology that allows a survey or project to interact directly with the respondent through the use of voice and DTMF tones input via keypad.  You can learn how to set up and manage your IVR studies.

Access IVR Studies – Instructions on accessing IVR studies.

Inbound DID – Instructions on setting up DID numbers.

Programming Techniques – Programming Best Practices for IVR studies.

Voice Over Recordings (Sound Files) – Information on sound file handling.

Set up an IVR Study via Command Line – Full instructions on how to set up and run an IVR study using command line.

Set up an IVR Study via Survox Console – Full instructions on how to set up and run an IVR study using the Survox Console.