Enghouse Insights (Powered by Survox) Documentation
  • What’s New
    • Release Notes and Bug Fixes for Version 10.2
    • What’s New in Version 8.8
    • Release Notes V8.8.X
  • Installation
    • Installation
    • 10.4.0+ System Requirements (64 Bit)
    • V10.2.6+ System Requirements
    • V8.8.21 System Requirements
    • Troubleshooting
  • Survox Dialer
    • Dialer Features
    • General Information
    • Installation and Setup
    • IVR Studies
      • Access IVR Studies
      • Inbound DID
      • IVR Programming Techniques
      • Voice Over Recordings
      • IVR Studies via Command Line
      • IVR Studies via Survox Console
    • Sound Question Types
    • Supervisor Commands
    • Survox Dialer Console
      • Account Administration
      • Dashboards and Monitoring
      • Logs and CDR
      • Sound File Browser
      • Status and Configuration
  • Survox Console
    • Appendices
      • Customizing your Interface
      • Migration of Studies
      • Multiple-Language Studies
      • Testing your Install
    • 3rd Party Integrations
      • Survox for KinesisPanel
        • Kinesis Company Setup
        • Kinesis Import Sample
        • Kinesis Project Setup
        • Kinesis Survey Requirements
        • Kinesis User Information
      • Survox for MaritzCX
        • MaritzCX Company Setup
        • MaritzCX Import Sample
        • MaritzCX Project Setup
      • Survox for Qualtrics
        • Qualtrics Company Setup
        • Qualtrics Import Sample
        • Qualtrics Monitoring
        • Qualtrics Project Setup
        • Qualtrics Quota Setup
        • Qualtrics User API Token
      • Survox for SurveyMonkey
        • SurveyMonkey Basics
        • SurveyMonkey Company Setup
        • SurveyMonkey Project Setup
      • 3rd Party Shell QPX/Themes
      • 3rd Party Potential Errors
    • Admin
      • Add New User
      • Edit User
      • Add Security Type
      • Edit Security Type
      • Select Company
      • Add Company
      • Edit Company
      • Add Client
      • Edit Client
      • View Logs
      • Usage Reports
      • Setup Shop
    • Project Creation
      • New Project
      • View-Edit Project
      • Archives
        • Archive Project
        • Un-Archive Project
        • Manage Archives
    • Project Setup
      • Overview
      • Create-Edit Questionnaire
        • Design View
          • Add Pages
          • Delete Pages
          • Edit Pages
          • Add Questions
          • Copy Questions
          • Delete Questions
          • Edit Questions
          • Move Questions
          • Delete Questionnaire
        • Add Questions
        • Question Types
        • Copy Study
        • Write QPX
        • Logic
      • Upload Files (Project Setup)
      • Download Files (Project Setup)
      • Modify Web Options
        • Select A Theme
        • Create A Theme
        • Modify Index Page
        • Advanced Web Options
      • Create Sample
        • Import Sample Overview
        • Import Sample Workflows
        • Import Sample Video Clips
      • Test
    • Deploy
      • Go Live
      • Access Study
    • Manage
      • Shop and Server
        • Start
        • Stop
        • Employee Roster
        • Set Sample Options
        • Set Phone Parameters (Shop and Server)
        • Dialer Configuration (Shop and Server)
        • Dialer Test
        • Dialer Control (Shop and Server)
        • DNC Manage
        • DNC Upload
      • Study Control
        • Activate – Deactivate
        • Shutdown
        • Dialer Configuration (Study Control)
        • Dialer Control (Study Control)
        • IVR Studies
      • Monitoring and Stations
        • Authorize webCATI
        • Start Stations
        • Stop Stations
        • Clear Stations
        • Tell Stations
        • Monitoring (Monitoring and Stations)
      • Manage Sample
        • Change Callback Times
        • Convert
        • Delete Records
        • Download HTMLResp Files
        • Erase Call Histories
        • Fix-Verify
        • Gather Special Intv Numbers
        • Hide
        • List Sample
        • List Suspends
        • Market
        • Modify Parameters
        • Move to New Stack
        • Output Sample
        • Resolve Numbers
        • Return Owned Numbers
        • Reveal
        • Sort Specials by TimeZone
      • Manage Quotas
        • Named Quotas
        • View Named Quotas
        • Numbered Quotas
        • Resettable Quotas
    • Project Tracking
      • Dashboards
        • Live Interviewer
        • Live Study
        • Shop Summary
        • Survox Dialer Dashboard
      • Session Reports
        • Session by ID
        • Session by Times
        • Session by Averages
        • Session by Counts
        • Completes Report
        • Active Calls Report
        • Resolved Status Report
        • Productivity Report
      • Markets
        • Numbers Available
        • Within Market
      • Quota
      • Sample
        • Sample Availability
        • Call Parameters
        • Current Call Scheduling
        • Phone Reports
      • Web Response
        • Track Study
        • Track Password
    • Data Analysis
      • Verbatims
        • Run Verbatims
        • View Verbatims
      • Custom Web Tables
        • Run Custom Web Tables
        • View Custom Web Tables
      • On-Demand Tables
        • Run On-Demand Tables
        • View On-Demand Tables
      • Data Utilities
        • Data Tools
        • Data Conversion
        • List Data
        • View Listed Data
        • Assemble Suspends
        • Merge Data
        • Delimited Data Output
      • Upload Files (Data Analysis)
      • Download Files (Data Analysis)
      • Review Completes
        • View Complete
        • Edit Complete
    • Shared Files
      • Upload Files (Shared Files)
      • Download Files (Shared Files)
      • Delete Files
    • Help
  • Survent
    • Introduction to Survent
    • Basic Prepare Specifications
      • Introduction to Prepare
        • Files Created by Prepare
        • Creating Prepare Specifications
        • Question Statements
      • Study Header Statement
        • Display/Control Options
        • Programming/Compile Options
        • Programming/Size Options
        • Supervisor/Monitor Options
        • Survent Operational Options
      • Question Syntax
        • Question Structure
        • Question Label Line
        • Question Text
      • Basic Question Types
        • Display Question Type
        • Field Question Type
        • Field Question Response List
        • Numeric Question Type
        • Text Question Type
        • Variable Length Question Type
      • Back-Reference Displays
        • Miscellaneous Type Displays
      • Condition Statements
        • Referencing Question Types
        • Referencing Data Locations
        • IF Conditions in Functions
        • List of IF Condition Examples
      • File Access Commands
      • Testing the Questionnaire
      • Making changes to a live study
    • Advanced Prepare Specs
      • Compiler Commands
        • Compile Control Commands
        • Compose Control Commands
        • Data Control Commands
        • Interview Control Commands
      • Control Statements
        • Call Questionnaires
        • Disk-Based Field Questions
        • Edit Statements
        • Expression Statements
        • Generate Statements
        • Goto Statements
        • Reset Statements
      • Meta Commands
        • DB Meta Commands
        • Define Meta Commands
        • Global Meta Commands
        • Print File Meta Commands
        • System Meta Commands
      • Phone Statements
        • Call History Related
        • Dialer Related
        • Interviewer Mode Related
        • Market Related
        • Number Handling Related
        • Phone Number Retrieval
        • Sample Info Related
        • Suspend Related
      • Quota Statements
        • Quota Techniques
        • Named Quota Types
        • Numbered Quota Type
        • Managing Master Quotas
      • Rotations
      • Special Information Statements
        • CaseID/Unique ID Related
        • Data Related
        • Dates, Study and Employee Information Related
        • Special, Suspend and Terminate Block Related
        • Supervisor and Logfile Related
        • Timer Related
      • System Statements
        • ZSPC Statements
    • Multi-Language Studies
    • Supervisor Commands
      • Data Commands
      • Dialer Commands
      • Interviewer Commands
      • Monitoring Commands
      • Other Supervisor Commands
      • Phone File Commands
      • Quota Commands
      • Stations/Server Commands
      • Study Commands
    • Survent Utilities
    • The Phone System
    • The Phone System (cont’d)
    • Appendices
      • Abbrevation Table
      • Blow Error Messages
  • Mentor
    • 1. Introduction
    • 3: Reformatting Your Data
    • 2: Preparing Your Data
    • 4: Basic Tables
    • 5: Intermediate Tables
    • 6a: Advanced Tables
    • 6b. Advanced Tables (cont’d)
    • 7: Tables Viewable Through a Browser
    • 8a: Statistics (Significance Testing)
    • 8b: Statistics (Significance Testing)(cont’d)
    • 9: Specialized Functions
    • Mentor Appendices
    • Triple-S Specs
    • Mentor 8.5 New Features
    • v8.1/v8.3/v8.5 Features 2009+
  • Survox Downloads
    • IVR Outbound, Inbound, Blended
  • Quick Help Links
    • Knowledge Base Articles
    • Survox Default Status Codes.
  • Search
  • Menu Menu
  • What’s New
    • Release Notes and Bug Fixes for Version 10.2
    • What’s New in Version 8.8
    • Release Notes V8.8.X
  • Installation
    • Installation
    • 10.4.0+ System Requirements (64 Bit)
    • V10.2.6+ System Requirements
    • V8.8.21 System Requirements
    • Troubleshooting
  • Survox Dialer
    • Dialer Features
    • General Information
    • Installation and Setup
    • IVR Studies
      • Access IVR Studies
      • Inbound DID
      • IVR Programming Techniques
      • Voice Over Recordings
      • IVR Studies via Command Line
      • IVR Studies via Survox Console
    • Sound Question Types
    • Supervisor Commands
    • Survox Dialer Console
      • Account Administration
      • Dashboards and Monitoring
      • Logs and CDR
      • Sound File Browser
      • Status and Configuration
  • Survox Console
    • Appendices
      • Customizing your Interface
      • Migration of Studies
      • Multiple-Language Studies
      • Testing your Install
    • 3rd Party Integrations
      • Survox for KinesisPanel
        • Kinesis Company Setup
        • Kinesis Import Sample
        • Kinesis Project Setup
        • Kinesis Survey Requirements
        • Kinesis User Information
      • Survox for MaritzCX
        • MaritzCX Company Setup
        • MaritzCX Import Sample
        • MaritzCX Project Setup
      • Survox for Qualtrics
        • Qualtrics Company Setup
        • Qualtrics Import Sample
        • Qualtrics Monitoring
        • Qualtrics Project Setup
        • Qualtrics Quota Setup
        • Qualtrics User API Token
      • Survox for SurveyMonkey
        • SurveyMonkey Basics
        • SurveyMonkey Company Setup
        • SurveyMonkey Project Setup
      • 3rd Party Shell QPX/Themes
      • 3rd Party Potential Errors
    • Admin
      • Add New User
      • Edit User
      • Add Security Type
      • Edit Security Type
      • Select Company
      • Add Company
      • Edit Company
      • Add Client
      • Edit Client
      • View Logs
      • Usage Reports
      • Setup Shop
    • Project Creation
      • New Project
      • View-Edit Project
      • Archives
        • Archive Project
        • Un-Archive Project
        • Manage Archives
    • Project Setup
      • Overview
      • Create-Edit Questionnaire
        • Design View
          • Add Pages
          • Delete Pages
          • Edit Pages
          • Add Questions
          • Copy Questions
          • Delete Questions
          • Edit Questions
          • Move Questions
          • Delete Questionnaire
        • Add Questions
        • Question Types
        • Copy Study
        • Write QPX
        • Logic
      • Upload Files (Project Setup)
      • Download Files (Project Setup)
      • Modify Web Options
        • Select A Theme
        • Create A Theme
        • Modify Index Page
        • Advanced Web Options
      • Create Sample
        • Import Sample Overview
        • Import Sample Workflows
        • Import Sample Video Clips
      • Test
    • Deploy
      • Go Live
      • Access Study
    • Manage
      • Shop and Server
        • Start
        • Stop
        • Employee Roster
        • Set Sample Options
        • Set Phone Parameters (Shop and Server)
        • Dialer Configuration (Shop and Server)
        • Dialer Test
        • Dialer Control (Shop and Server)
        • DNC Manage
        • DNC Upload
      • Study Control
        • Activate – Deactivate
        • Shutdown
        • Dialer Configuration (Study Control)
        • Dialer Control (Study Control)
        • IVR Studies
      • Monitoring and Stations
        • Authorize webCATI
        • Start Stations
        • Stop Stations
        • Clear Stations
        • Tell Stations
        • Monitoring (Monitoring and Stations)
      • Manage Sample
        • Change Callback Times
        • Convert
        • Delete Records
        • Download HTMLResp Files
        • Erase Call Histories
        • Fix-Verify
        • Gather Special Intv Numbers
        • Hide
        • List Sample
        • List Suspends
        • Market
        • Modify Parameters
        • Move to New Stack
        • Output Sample
        • Resolve Numbers
        • Return Owned Numbers
        • Reveal
        • Sort Specials by TimeZone
      • Manage Quotas
        • Named Quotas
        • View Named Quotas
        • Numbered Quotas
        • Resettable Quotas
    • Project Tracking
      • Dashboards
        • Live Interviewer
        • Live Study
        • Shop Summary
        • Survox Dialer Dashboard
      • Session Reports
        • Session by ID
        • Session by Times
        • Session by Averages
        • Session by Counts
        • Completes Report
        • Active Calls Report
        • Resolved Status Report
        • Productivity Report
      • Markets
        • Numbers Available
        • Within Market
      • Quota
      • Sample
        • Sample Availability
        • Call Parameters
        • Current Call Scheduling
        • Phone Reports
      • Web Response
        • Track Study
        • Track Password
    • Data Analysis
      • Verbatims
        • Run Verbatims
        • View Verbatims
      • Custom Web Tables
        • Run Custom Web Tables
        • View Custom Web Tables
      • On-Demand Tables
        • Run On-Demand Tables
        • View On-Demand Tables
      • Data Utilities
        • Data Tools
        • Data Conversion
        • List Data
        • View Listed Data
        • Assemble Suspends
        • Merge Data
        • Delimited Data Output
      • Upload Files (Data Analysis)
      • Download Files (Data Analysis)
      • Review Completes
        • View Complete
        • Edit Complete
    • Shared Files
      • Upload Files (Shared Files)
      • Download Files (Shared Files)
      • Delete Files
    • Help
  • Survent
    • Introduction to Survent
    • Basic Prepare Specifications
      • Introduction to Prepare
        • Files Created by Prepare
        • Creating Prepare Specifications
        • Question Statements
      • Study Header Statement
        • Display/Control Options
        • Programming/Compile Options
        • Programming/Size Options
        • Supervisor/Monitor Options
        • Survent Operational Options
      • Question Syntax
        • Question Structure
        • Question Label Line
        • Question Text
      • Basic Question Types
        • Display Question Type
        • Field Question Type
        • Field Question Response List
        • Numeric Question Type
        • Text Question Type
        • Variable Length Question Type
      • Back-Reference Displays
        • Miscellaneous Type Displays
      • Condition Statements
        • Referencing Question Types
        • Referencing Data Locations
        • IF Conditions in Functions
        • List of IF Condition Examples
      • File Access Commands
      • Testing the Questionnaire
      • Making changes to a live study
    • Advanced Prepare Specs
      • Compiler Commands
        • Compile Control Commands
        • Compose Control Commands
        • Data Control Commands
        • Interview Control Commands
      • Control Statements
        • Call Questionnaires
        • Disk-Based Field Questions
        • Edit Statements
        • Expression Statements
        • Generate Statements
        • Goto Statements
        • Reset Statements
      • Meta Commands
        • DB Meta Commands
        • Define Meta Commands
        • Global Meta Commands
        • Print File Meta Commands
        • System Meta Commands
      • Phone Statements
        • Call History Related
        • Dialer Related
        • Interviewer Mode Related
        • Market Related
        • Number Handling Related
        • Phone Number Retrieval
        • Sample Info Related
        • Suspend Related
      • Quota Statements
        • Quota Techniques
        • Named Quota Types
        • Numbered Quota Type
        • Managing Master Quotas
      • Rotations
      • Special Information Statements
        • CaseID/Unique ID Related
        • Data Related
        • Dates, Study and Employee Information Related
        • Special, Suspend and Terminate Block Related
        • Supervisor and Logfile Related
        • Timer Related
      • System Statements
        • ZSPC Statements
    • Multi-Language Studies
    • Supervisor Commands
      • Data Commands
      • Dialer Commands
      • Interviewer Commands
      • Monitoring Commands
      • Other Supervisor Commands
      • Phone File Commands
      • Quota Commands
      • Stations/Server Commands
      • Study Commands
    • Survent Utilities
    • The Phone System
    • The Phone System (cont’d)
    • Appendices
      • Abbrevation Table
      • Blow Error Messages
  • Mentor
    • 1. Introduction
    • 3: Reformatting Your Data
    • 2: Preparing Your Data
    • 4: Basic Tables
    • 5: Intermediate Tables
    • 6a: Advanced Tables
    • 6b. Advanced Tables (cont’d)
    • 7: Tables Viewable Through a Browser
    • 8a: Statistics (Significance Testing)
    • 8b: Statistics (Significance Testing)(cont’d)
    • 9: Specialized Functions
    • Mentor Appendices
    • Triple-S Specs
    • Mentor 8.5 New Features
    • v8.1/v8.3/v8.5 Features 2009+
  • Survox Downloads
    • IVR Outbound, Inbound, Blended
  • Quick Help Links
    • Knowledge Base Articles
    • Survox Default Status Codes.

Manage Quotas

View and modify existing named and numbered quotas.

Quota Function Description
Named Quotas View and modify named quotas.
View Named Quotas View ONLY named quotas.
Numbered Quotas View and modify numbered quotas.
Resettable Quotas Reset all resettable quotas with a single menu selection.

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