Survox DAI “Stations” screen no longer populates after an upgrade in the web dashboard

The problem has to do with shop reporter text files that create the interviewer dashboard data from the interviewer log files.

The issue is with the timestamp. There was a recent change in newer compiles of version 8.6.1 where the timestamp that gets put in a text file that is written by the shop reporter had a difference of about 1000.

The solution is to modify the “MAX_AGE_DAI” variable to “9000” from the previous “90” in the “dash.conf.php” configuration file which is located in the “/var/www/html/cfmcweb/dash/lib” directory.

Change it from this:

/*-------------------------------------------------------------------------configuration variables-------------------------------------------------------------------------*/define('DATAPATH', "/var/www/html/cfmcweb/dash/shoprpt//data");define('MAX_AGE_DAI', 90); // in minutesdefine('RUNNING_SESSION_TIME', false); // true or falsedefine("INTERVIEWER_IDENTIFIER", "ID"); // "ID" or "NAME"

To this:

/*-------------------------------------------------------------------------configuration variables-------------------------------------------------------------------------*/define('DATAPATH', "/var/www/html/cfmcweb/dash/shoprpt//data");define('MAX_AGE_DAI', 9000); // in minutesdefine('RUNNING_SESSION_TIME', false); // true or falsedefine("INTERVIEWER_IDENTIFIER", "ID"); // "ID" or "NAME"