Display Suspend Text Information

To display the suspend text information, you can use a !PHONE,SHOW_CALL_HISTORIES or a !PHONE,SHOW_SUSPEND_TEXT statement in the spec.

NOTE: Using a !PHONE,SHOW_CALL_HISTORIES statement will display the suspend text and all call histories.

A !PHONE,SHOW_CALL_HISTORIES gets and shows the phone history and any suspend text if a number has been retrieved with an earlier PHONE ,# statement.

Here is a sample call history display:Call # 1: FRI DEC 5 1999 16:57 – 16:59 ID: TEST STATUS: NO ANSWERCall # 2: TUE DEC 9 1999 10:23 – 10:28 ID: MARY STATUS: TIMED CALL

The default is to show all histories. You may specify two numbers that control the histories shown:

!PHONE,SHOW_CALL_HISTORIES, # from end, # from start, SHOWNOTE

This will let you see from start histories from the first call and from end histories from the last call made. If the *SHOWNOTE parameter is used, it will show the call note in addition to the call history information.

NOTE: *SHOWNOTE can only be used if you have 100-column call histories, the last 66 columns are the note.

Example:

!PHONE,SHOW_CALL_HISTORIES,3,1

This will show the first call and the last three calls. If only one number is specified, that many histories from the end will be shown. The text describing the phone status on the phone history can be controlled using the file *FONESTAT in the CFMC CONTROL directory. Each label can be up to 16 characters. Add a line to the file for every status you will be using consistently, or modify the text for existing statuses. If you do not provide text, the program will list the status number instead.

Example:


1: COMPLETE

13: DON’T RESPOND (example added status)

101: NO ANSWER

102: BUSY

113: LIKES TO TALK (example added status)

Using a !PHONE,SHOW_SUSPEND_TEXT statement will show the suspend text if the call had been suspended on the previous call.

NOTE: You can also display the suspend text in the text of a question by using the syntax “[20001.80]”.