Testing Your Install

This step by step testing document was created to help you test your Survox Console install. Follow the steps below to test a newly created or recently updated installation.

NOTE1: If you receive any error messages, please visit the Survox Customer Service Solution Center with details.

NOTE2: See Survox Console Documentation for more detailed information on the steps below.

Step 1: Access URL

The URL of your install will be in the format:

http://<your machinename.com>/survoxconsole/index.php.

Step 2: Login as Admin

SKIP TO STEP 8 IF THIS IS AN UPDATED INSTALL.

Login as Admin with the Admin password you chose during the install.

Step 3: Add Company

  • Click on the Admin tab
  • Click Add Company
    • Fill in company details
    • Only fields in blue are required; i.e. company name
    • The company name usually coordinates with your environment name
  • Under the Available Environments box on the left, highlight the environment of choice and use the right arrow button to move it to the Assigned Environments box on the right
  • Click the “Add New Company” button

Step 4: Select Company

  • Click on the Admin tab
  • Click Select Company
  • Choose the company you just created in step #3
  • Click the “Select Company” button
  • You will see the console buttons expand on the top of the screen

Step 5: Add New User

  • Click on the Admin tab
  • Click Add New User
  • Fill in User Details
    • Only fields in blue are required; i.e. first name, last name, email address, username and password
    • When adding a New User, you can assign the security profile settings
    • Each plus (+) sign tab contains properties for each console tab
    • FOR TESTING PURPOSES, create a user that has access to ALL functions
  • Assign Clients
  • Click the “Save User Details” button

Step 6: Add Client

  • Click on the Admin tab
  • Click Add Client
    • Each client as well as projects that are created within that client are independent of other clients
    • Fill in Client name
    • Only fields in blue are required; Client Name
  • Under the Available Users box on the left, highlight the user you created in step #5 and use the right arrow button to move it to the Assigned Users box on the right
  • Under the Available Environments box on the left, highlight the environment and use the right arrow button to move it to the Assigned Environments box on the right
  • Click the “Save Client Details” button

Step 7: Log Out

Log out as Admin by clicking the Logout button located in the top right corner of the screen.

Step 8: Log in as User

Log into the console with the new user you created in step #5.

Step 9: Start Server

  • Click on the Manage tab
  • Click Shop and Server
  • Click Start
  • Select the installed environment from the drop down menu
  • Click the “Start Study Server” button

Step 10: Create Project

  • Click on the Project Creation tab
  • Click New Project
  • Select the client you just created from the drop down menu
    • Fill in Project Details
    • Only fields in blue are required; i.e. project name, study code
    • The contact name and contact email should already be populated from your user login
  • Choose CATI, IVR, webCATI, or webSurvent Mode for your study
  • If webSurvent Mode
    • Choose an Open webSurvent study if no passwords are required
    • Choose a Closed webSurvent study if passwords are required
  • Under the Available Users box on the left, highlight the user you created in step #5 and use the right arrow button to move it to the Assigned Users box on the right
  • Click the “Add New Project” button

Step 11: Project Setup

Setting up a Project using quickSurvent

  • Click on the Project Setup tab
  • Click Create-Edit Questionnaire
  • Select the project created in step #10 from the drop down menu
  • Click the “Edit Questionnaire” button
  • Click the “Go” button
    • On the right side of the screen, the question editor will appear
  • Choose a Response List – Single [FLD] question type from the Type drop down menu
    • Enter the question label gender
    • Type your question text in the Text box
    • Click the “Enter Question Details” button
    • The screen will expand showing you the response category listing
    • In the box for Response Text, type Male
    • Click the “Add” button
    • Another Response Text box will appear
    • Type Female
    • Click the “Add” button
  • At the top of the quickSurvent screen, click Write QPX
    • This will write your questionnaire specs to the right side of the screen
  • Under QPX File Options, click Save QPX
    • This will compile your questionnaire

Setting up a Project with a Pre-Programmed Questionnaire

  • Click on the Project Setup tab
  • Click Upload Files
  • Select a project from the drop down menu
  • Click the browse button to navigate to where the study.qpx resides on your machine
  • Click the “Upload Files” button

Your studycode and questionnaire name need to match; i.e. the bank project would need a studycode of bank and would need to be named bank.qpx.

Step 12: Importing Sample

See Import Sample for more information on how to create and import the sample.

Step 13: Test Project

  • Click on the Project Setup tab
  • Click Test
  • Select your project created in step #10 from the drop down menu
  • Choose the mode you are testing in;  i.e. webCATI or webSurvent
  • Click the “Test It” button
  • A Testing link will be created
  • Click on the Testing link to open in a separate window
  • Make sure you can do at least one complete without receiving errors

Step 14: Go Live

  • Click on the Deploy tab
  • Click Go Live
  • Select your project created in step #10 from the drop down menu
  • Choose the mode you are testing;  i.e. webCATI or webSurvent
  • Click the “Go Live” button
  • A Live link will be created
  • Click on the Live link to open in a separate window
  • Make sure you can do at least one complete without receiving errors

Step 15: Manage Project

  • Click on the Manage tab
  • Click Manage Quotas
  • Click Named Quotas
  • Select your project created in step #10 from the drop down menu
  • Click the “Manage Named Quotas” button
  • Once you have verified that a good quota screen appears, click the “Finish” button
  • Click the “OK” button

Step 16: Project Tracking

  • Click on the Project Tracking tab
  • Click Quota
  • Select your project created in step #10 from the drop down menu
  • Choose whether you want to report on Test or Live data from the drop down menu
    • This drop down will only appear if you’ve gone Live with your survey
    • If you have not gone Live, Quotarpt will automatically run using Test data
  • Click the “Go” button
  • A quotarpt should appear in a separate window

Step 17: Verbatims

  • Click on the Data Analysis tab
  • Click Verbatims
  • Click Run
  • Select your project created in step #10 from the drop down menu
  • Choose whether you want to report on Test or Live data from the drop down menu
    • This drop down will only appear if you’ve gone Live with your survey
    • If you have not gone Live, Verbatims will automatically run using Test data
  • Click the “Go” button
  • Fill in appropriate fields; only fields in blue are required ; i.e. db file, question types, questions to use, output options and output file name
  • Click the “Run List” button
  • The Verbatims will popup in a separate window

Step 18: Data Conversion

  • Click on the Data Analysis tab
  • Click Data Utilities
  • Click Data Conversion
  • Select your project created in step #10 from the drop down menu
  • Choose whether you want to report on Test or Live data from the drop down menu
    • This drop down will only appear if you’ve gone Live with your survey
    • If you have not gone Live, the conversion will automatically run using Test data
  • Fill in appropriate fields; only fields in blue are required
  • Choose Fixed for Output Data Type
  • Choose SPSS for Output Map Type
  • Click the “Run Reformat” button
  • Confirm that appropriate Reformat files populate on the bottom of the screen with a success message