Testing Your Install
This step by step testing document was created to help you test your Survox Console install. Follow the steps below to test a newly created or recently updated installation.
NOTE1: If you receive any error messages, please visit the Survox Customer Service Solution Center with details.
NOTE2: See Survox Console Documentation for more detailed information on the steps below.
Step 1: Access URL
The URL of your install will be in the format:
http://<your machinename.com>/survoxconsole/index.php.
Step 2: Login as Admin
SKIP TO STEP 8 IF THIS IS AN UPDATED INSTALL.
Login as Admin with the Admin password you chose during the install.
Step 3: Add Company
- Click on the Admin tab
- Click Add Company
- Fill in company details
- Only fields in blue are required; i.e. company name
- The company name usually coordinates with your environment name
- Under the Available Environments box on the left, highlight the environment of choice and use the right arrow button to move it to the Assigned Environments box on the right
- Click the “Add New Company” button
Step 4: Select Company
- Click on the Admin tab
- Click Select Company
- Choose the company you just created in step #3
- Click the “Select Company” button
- You will see the console buttons expand on the top of the screen
Step 5: Add New User
- Click on the Admin tab
- Click Add New User
- Fill in User Details
- Only fields in blue are required; i.e. first name, last name, email address, username and password
- When adding a New User, you can assign the security profile settings
- Each plus (+) sign tab contains properties for each console tab
- FOR TESTING PURPOSES, create a user that has access to ALL functions
- Assign Clients
- Click the “Save User Details” button
Step 6: Add Client
- Click on the Admin tab
- Click Add Client
- Each client as well as projects that are created within that client are independent of other clients
- Fill in Client name
- Only fields in blue are required; Client Name
- Under the Available Users box on the left, highlight the user you created in step #5 and use the right arrow button to move it to the Assigned Users box on the right
- Under the Available Environments box on the left, highlight the environment and use the right arrow button to move it to the Assigned Environments box on the right
- Click the “Save Client Details” button
Step 7: Log Out
Log out as Admin by clicking the Logout button located in the top right corner of the screen.
Step 8: Log in as User
Log into the console with the new user you created in step #5.
Step 9: Start Server
- Click on the Manage tab
- Click Shop and Server
- Click Start
- Select the installed environment from the drop down menu
- Click the “Start Study Server” button
Step 10: Create Project
- Click on the Project Creation tab
- Click New Project
- Select the client you just created from the drop down menu
- Fill in Project Details
- Only fields in blue are required; i.e. project name, study code
- The contact name and contact email should already be populated from your user login
- Choose CATI, IVR, webCATI, or webSurvent Mode for your study
- If webSurvent Mode
- Choose an Open webSurvent study if no passwords are required
- Choose a Closed webSurvent study if passwords are required
- Under the Available Users box on the left, highlight the user you created in step #5 and use the right arrow button to move it to the Assigned Users box on the right
- Click the “Add New Project” button
Step 11: Project Setup
Setting up a Project using quickSurvent
- Click on the Project Setup tab
- Click Create-Edit Questionnaire
- Select the project created in step #10 from the drop down menu
- Click the “Edit Questionnaire” button
- Click the “Go” button
- On the right side of the screen, the question editor will appear
- Choose a Response List – Single [FLD] question type from the Type drop down menu
- Enter the question label gender
- Type your question text in the Text box
- Click the “Enter Question Details” button
- The screen will expand showing you the response category listing
- In the box for Response Text, type Male
- Click the “Add” button
- Another Response Text box will appear
- Type Female
- Click the “Add” button
- At the top of the quickSurvent screen, click Write QPX
- This will write your questionnaire specs to the right side of the screen
- Under QPX File Options, click Save QPX
- This will compile your questionnaire
Setting up a Project with a Pre-Programmed Questionnaire
-
Click on the Project Setup tab
-
Click Upload Files
-
Select a project from the drop down menu
-
Click the browse button to navigate to where the study.qpx resides on your machine
-
Click the “Upload Files” button
Your studycode and questionnaire name need to match; i.e. the bank project would need a studycode of bank and would need to be named bank.qpx.
Step 12: Importing Sample
See Import Sample for more information on how to create and import the sample.
Step 13: Test Project
- Click on the Project Setup tab
- Click Test
- Select your project created in step #10 from the drop down menu
- Choose the mode you are testing in; i.e. webCATI or webSurvent
- Click the “Test It” button
- A Testing link will be created
- Click on the Testing link to open in a separate window
- Make sure you can do at least one complete without receiving errors
Step 14: Go Live
- Click on the Deploy tab
- Click Go Live
- Select your project created in step #10 from the drop down menu
- Choose the mode you are testing; i.e. webCATI or webSurvent
- Click the “Go Live” button
- A Live link will be created
- Click on the Live link to open in a separate window
- Make sure you can do at least one complete without receiving errors
Step 15: Manage Project
- Click on the Manage tab
- Click Manage Quotas
- Click Named Quotas
- Select your project created in step #10 from the drop down menu
- Click the “Manage Named Quotas” button
- Once you have verified that a good quota screen appears, click the “Finish” button
- Click the “OK” button
Step 16: Project Tracking
- Click on the Project Tracking tab
- Click Quota
- Select your project created in step #10 from the drop down menu
- Choose whether you want to report on Test or Live data from the drop down menu
- This drop down will only appear if you’ve gone Live with your survey
- If you have not gone Live, Quotarpt will automatically run using Test data
- Click the “Go” button
- A quotarpt should appear in a separate window
Step 17: Verbatims
- Click on the Data Analysis tab
- Click Verbatims
- Click Run
- Select your project created in step #10 from the drop down menu
- Choose whether you want to report on Test or Live data from the drop down menu
- This drop down will only appear if you’ve gone Live with your survey
- If you have not gone Live, Verbatims will automatically run using Test data
- Click the “Go” button
- Fill in appropriate fields; only fields in blue are required ; i.e. db file, question types, questions to use, output options and output file name
- Click the “Run List” button
- The Verbatims will popup in a separate window
Step 18: Data Conversion
- Click on the Data Analysis tab
- Click Data Utilities
- Click Data Conversion
- Select your project created in step #10 from the drop down menu
- Choose whether you want to report on Test or Live data from the drop down menu
- This drop down will only appear if you’ve gone Live with your survey
- If you have not gone Live, the conversion will automatically run using Test data
- Fill in appropriate fields; only fields in blue are required
- Choose Fixed for Output Data Type
- Choose SPSS for Output Map Type
- Click the “Run Reformat” button
- Confirm that appropriate Reformat files populate on the bottom of the screen with a success message