Live Interviewer
The Live Interviewer Dashboard displays interviewer statistics for live projects. This gives you access to interviewer information such as interviewing times, interviewer status and interviewer productivity. The Live Interviewer Dashboard screen is a “snapshot” view of activity. It will update every 5 seconds. All fields are sortable.
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Click on the Project Tracking Tab
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Click Dashboards
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Click Live Interviewer
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The report will display in a separate popup window
Report Information
The Live Interviewer Dashboard includes the following information:
| Parameter | Description |
|---|---|
| ID | Interviewer ID |
| Booth | Dialer Booth Number |
| Ldev | Station Number |
| Study | Study interviewer is working on |
| Mode | Displays whether in webSurvent, webCATI or regular CATI mode |
| Dialer | Displays whether the study is using a dialer or not |
| Special | Displays whether the interviewer is a special type |
| Start | Time interviewer started their session |
| Session | Total interviewing time |
| Active | Amount of time that interviewers have been ACTIVE (dialing,collecting data or in an interview) |
| Inactive | Amount of time that interviewers have been INACTIVE(at the info_between screen, at LUNCH or on BREAK) |
| Nstart | Number of interviews started |
| Ncmplt | Number of completes |
| Compl/Hr | Completes per hour. Calculation: (Number of Completes/Session Time x 60) |
| Avg/Compl | The rate that interviews are being accessed. Calculation: (Resolved + Completes/Completes) |
| Status | Current Status; i.e. between interviews, authorized, starting, doing interview, lunch, break, meeting etc. |
| Tlast | Time accumulated since last action |
| Intv Msg | Programmatic message from the survey sent to the Dashboard |